Training Programs  for Businesses, Organizations,  and Associations Training and Consulting Speeches for Conventions Mission Statement Objectives of Our Programs Return on Your Investment Formats Philosophy of Training Methodology References:Client List Financial Investment Presenters

...dedicated to the development of human potential and committed to bringing out the best in people and organizations
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Training and Consulting

The People Side of Total Quality Management

• Communication (more info.)
• Interpersonal Communication

(Listening, Behavioral Styles, Dealing With Difficult Behaviors)
• Interpersonal Communication

(Personal Growth, Success Principles, Effectiveness Habits, Stress Management (more info.)
• Group Communication
• (Effective Meetings, Group Techniques, Problem Solving Methods)
• Team Building (more info.)
• Attitude/ Morale
• Change Management (more info.)
• Principle Centered Leadership (more info.)
• Management Training
• Management of Priorities
• Goals, Values, Time Management (more info.)
• Customer Service (more info.)
• Presentation Skills
• Publics Speaking, Facilitation, and Train The Trainer (more info.)

* Keeping Our Batteries Energized

* Programming Your Personal Computer (Your Mind)
for Success

* Making Lemonade Out of Lemons

Our mission is to "make a difference" by positively impacting the lives of the clients we serve through our speeches, training and consulting.We are dedicated to the development of human potential and committed to bringing out the best in people and organizations. It is our aim to serve our clients with integrity and excellence so that we surpass their expectations.We are lifelong learners who aim to continually grow and improve so that we may better assist our clients to do the same.

• Enhance people productivity
• Develop a team spirit
• Reduce or eliminate costly mistakes
• Motivate people to take due to poor communication responsibility for their own interactions

• Reduce or eliminate conflicts
• Enrich the overall "quality of between people life for participants"

Return on Your Investment

• Improved moral 
• Greater Productivity
• Reduced employee turnover
• Better cooperation and unity
• Reduced misunderstanding
• Greater identification with your organization's goals
• Less absenteeism
• Greater employee empowerment

• Keynote speeches
• Conventions
• Half day seminars
• One to three day seminars
• One week workshops
• Retreats
• Training and consulting over and extended period of time

If one segment of the pyramid is removed or not properly addressed,the pyramid will begin to crumble. Often training is not effective because all three layers of the pyramid are not properly addressed in sufficient depth. When companies spend money to address only one block of the pyramid many times they become frustrated that the training has not worked. The following comments are often made: "We gave our people training, but they are not applying it," or "They seem to use the information and practice the skills for awhile and then return to their old routine."

We use a wide variety of methodologies for our training sessions. (Mini lectures,non-threatening leadership assessments, group discussions, simulation games and activities, story boarding, and audio and video tapes.) Generally the audience plays a very active role in the program. Our aim is to "educate,stimulate, motivate, and actuate the participants.

• Blend of theory, principles, and knowledge with applied, hands-on skill,oriented to relevant issues for the client.

• Will be participative and experiential based on adult learning concepts.

• Based on the philosophy that healthy organizations are made up of healthy individuals.Intrapersonal, Interpersonal, Managerial, and Organizational issues will be considered throughout the training program.

• Based on the philosophy that the general beliefs of the company and management must be consistent with the general beliefs and philosophy of Communicate Institute. We will not conduct training unless we have the buy-in from management. We often work with leadership to develop the necessary attitudes,knowledge and skills for a solid foundation prior to working with other employees.

• Training activities will be varied such as lecturettes, non-threatening assessments, small group work, role play, work simulations, videos, Q &A.

• Based on philosophy that training should be relevant and interesting. Generally the participants have fun while they are exposed to practical and insightful knowledge that will help them grow both personally and professionally.

We work with a wide range of companies, associations and institutions from a cross section of industries. We have clients from both small and large companies. We have found that although each company, association,or institution has different challenges, generally the same "people " challenges occur in most industries. People are people, and although the specific situations, the names and the faces are different, the challenges are surprisingly similar.

Although Dr. Nancy Utterback conducts the majority of our business training, we do have trainers and consultants that we will work with at different times when the need arises. Our goal is to provide our clients with the best training and consulting possible to meet their needs. The trainers we use not only have the knowledge and background in what they present, but they are professional presenters with the skills to enable their participants to develop the attitudes, knowledge and skills necessary to obtain the desired results. They involve the participants in the learning experience and at the same time they "educate, motivate,stimulate, and actuate" our wide variety of clients.

Our trainers are:

*Knowledgeable in subject matter

*Down to earth, practical

*Dedicated and Caring

*Use a variety of training methods depending on objectives

*Excellent Presentation Skills

*Majority have a Masters Degree or higher

*Involve Audience

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